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Mecer PC Support

FAQ
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Mecer PC Support

Please read each step

Drivers

Please download drivers here.

Please do not email us for drivers unless you purchased the product DIRECTLY from ComXpert International or Laptop Direct. Please download drivers here.

Seconds hand / used

We only sell new and current products found on this site.

 

Mecer PC is the Mecer reseller product catalog maintained by ComX Computers in South Africa.

We provide support to customers who purchased from any one of these web sites:

Please have your invoice number ready so that we may assist you

If you did purchase from us, please have your invoice number ready when you call or email.

Please have your invoice number ready so that we may assist you

Yes. I bought my product from ComX computers
We are only able to provide priority support and help to customers who purchased directly from ComX, a partner or affiliate site - ComX, MecerPC or LaptopDirect.

ComX customers are welcome to use the telephone number on their invoice.

Yes. I purchased an onsite warranty when I purchased my product

If you purchased an on-site warranty with your product then you may contact a local Gijima Support centre. This information has been provided to you on your on-site warranty certificate that you received with your product. A service technician will visit your site to repair your fault.


No. I bought my product at Incredible Connection or another retail store
If you purchased your product from a top retail store, such as Incredible connection, please contact the branch that sold you the product. Their contact details appears on the original invoice you received when you made your purchase.
To contact Incredible Connection, please visit

No. I bought my product at another reseller
If you purchased your Mecer product at another reseller, regrettably we cannot help you because we are a Mecer reseller and can only provide support to our own customers. Please contact the reseller that sold you the product. Their contact details will appear on the original invoice that you received when you made your purchase.
You may contact your closest Mecer branch by visiting

Contact us - terms and conditions of use - terms of sale - privacy policy - FAQ - PAIA - Partner sites and links (2) (3)

Kindly note that this is a Mecer product guide only. Prices include VAT at 14% but are subject to change without notice, in addition, specifications are subject to change without notice. Please email us for a firm quotation on price and availability. E&OE.

Mecer computers and laptop sales in South Africa - http://www.mecerpc.co.za - computer sales and computer shops
This web site is not owned or operated by Mustek Pty Ltd but is the Mecer products web catalog managed by ComX computers.

Laptop Direct ComX Computers


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